SIAM Analyst

We're looking for a SIAM Analyst to join our team in Bangalore, India. As a SIAM Analyst, you'll play a key role in stabilizing and optimizing the IT Operating Model through data-driven process improvement, service integration, and reporting. You'll be responsible for developing IT governance reports, managing dashboards in ServiceNow and Power BI, supporting vendor management reporting, and driving continuous improvement initiatives.

Requirements

• Minimum of three to five years of IT Service Desk experience.
• Minimum of three to five years of experience in data aggregation and reporting.
• Minimum of three to five years of experience and demonstrable proficiency using and developing reports within ServiceNow