Visa

Site Reliability Engineer, ServiceNow

Join Visa as a Site Reliability Engineer in Ashburn, VA, focusing on ServiceNow CMDB and ITOM Discovery. Requires 1+ years of ServiceNow experience. Benefits include medical, dental, and 401k.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Discovery
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
September 24, 2025

Visa is seeking a Site Reliability Engineer to join their growing ServiceNow team. The role will focus on developing and maintaining the CMDB, ITOM Discovery, and other core ServiceNow components, including CI/CD pipelines, data management, and operational support. It requires collaboration with internal customers and stakeholders, as well as contributing to a collaborative development environment. This position involves working with Service Now's advanced features and the broader ServiceNow platform.

Requirements

  • Bachelors degree or 3+ years of relevant work experience
  • 1+ years ServiceNow development experience on Service Now Platform and CMDB
  • Experience troubleshooting issues on the ServiceNow platform with Catalog requests, data imports, or other business-related logic
  • Effective writing skills
  • Good communication skills
  • Experience working in an Agile Development methodology

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
  • Bonus and Equity

Requirements Summary

Bachelor’s degree or 3+ yrs experience. 1+ years ServiceNow experience, particularly on CMDB. Strong writing and communication skills required