SNOW Solution Architect

The SNOW Solution Architect will lead solution implementation projects, own technical and business design, and manage client teams during the sales process and post-sales delivers.

Requirements

• 5+ years’ experience in IT or Customer support organizations
• 3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM)
• Relevant ServiceNow certifications with a minimum of 1 CIS certification
• Good understanding of SQL, XML, and web-based technologies
• 1+ years’ experience in implementing and aligning business processes to the ITIL best practices
• Fluency in English
• Availability to travel within ASEAN
• Articulate, effective communication skills
• Result-driven and customer-centric
• Able to inspire customer confidence through professional presence, self-confidence
• Ability to multi-task and work on several accounts simultaneously
• Demonstrated ability to influence, consult and growing of the business
• Positive attitude when solving business and/or technical problems
• Self-starter with the ability to assume leadership and work without direct supervision

Benefits

• In-person collaboration
• Flexibility to support wellbeing, productivity, individual work styles, and life circumstances
• Inclusive environment where everyone can thrive