Software Asset Manager

We are looking for a Software Asset Manager to manage and monitor framework contracts, budgets, and software activities. The successful candidate will be responsible for overseeing contracts, budget consumption, software procurement, and governance, as well as contributing to knowledge management and process improvement.

Requirements

• Contract Management: Oversee ten multi-year framework contracts, ensuring timely extensions or renewals.
• Budget Oversight: Monitor and report on contract budget consumption, identifying trends and implementing actions for optimal budget management.
• Software Procurement: Manage the purchasing and renewal of software using monitoring tools.
• Software Governance: Supervise the Software Approval Board, which assesses requests for new, non-standard software for NMBS.
• Software Catalog Management: Maintain and update the NMBS software catalog, ensuring complete documentation for user accessibility.
• Knowledge Management: Contribute to writing 'knowledge base' articles for YPTO and NMBS colleagues.
• Information Portal: Help develop and maintain an 'all public' information portal on the Software team's activities.
• Request Handling: Address incoming simple requests via email or ServiceNow, providing prompt and/or structural solutions.
• Process Improvement: Assist the Coordinator in setting up processes to automate repetitive tasks.
• Support to implement, configure, and maintain the ServiceNow Software Asset Management (SAM) platform
• Work with IT teams to manage software assets efficiently and ensure licensing compliance
• Set up custom SaaS licensing usage integrations and reclamation
• Maintain and optimize the SAM platform for accurate license tracking and compliance
• Collaborate with IT and procurement for software inventory and lifecycle management
• Develop and enforce SAM policies and procedures
• Provide SAM platform training and support to end-users
• Stay updated on SAM trends and ServiceNow features
• Generate reports and insights on software utilization and compliance

Benefits

• possibility to work remotely
• flexible working hours
• 35 days of leave
• company car
• public transport season ticket
• target bonus
• comprehensive insurance package
• meal vouchers and eco-vouchers
• net allowances for remote working and carwash + internet budget