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ServiceNow
Software Licensing Manager
Join ServiceNow as a Software Licensing Manager in San Diego, CA. Lead pricing model evolution, optimize license utilization, and enhance customer adoption. 8+ years in data analytics required. Benefits include health plans, 401(k) match, and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 22, 2025
ServiceNow is seeking a skilled Software Licensing Manager to lead the launch and evolution of a new Pricing Model for large enterprise ServiceNow accounts. This role focuses on customer adoption, license utilization, and collaboration with pricing, sales, operations, and other teams to optimize the commercial model. The manager will build and operationalize processes related to customer commitments and usage.
Requirements
- Minimum 8 years’ experience in data analytics, pricing operations, sales operations, or deal desk.
- Familiarity with resolving entitlement/usage discrepancies.
- Deep understanding of SaaS pricing/consumption models.
- Experience designing repeatable frameworks for intake, dispute analysis, and usage review.
- Strong skills in de-escalating tense conversations with frustrated customers.
Benefits
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
8+ years experience in data analytics or related field. SaaS pricing knowledge and a strong understanding of entitlement/usage discrepancies. Must be able to connect with colleagues and clients to build best-in-class processes
Apply now
San Diego
|
California
United States
Senior
In-Person
Full Time
100500-175900 USD/year