ServiceNow

Sr ServiceNow Technology Consultant

Join ServiceNow as a Sr. Technology Consultant in Mexico City. Lead ITSM, ITOM, CSM, HRSD, or FSM implementations. Requires 4+ years ServiceNow experience and CSA/CAD certifications. Competitive salary and innovative tech await!

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
October 4, 2025

ServiceNow is seeking a Senior Technical Consultant to lead hands-on implementations of ServiceNow solutions across ITSM, ITOM, CSM, HRSD, or FSM modules. This role involves working directly with clients, translating business needs into scalable platform solutions, and tailoring workflows and integrations. ServiceNow provides innovative cloud-based technology to over 8,100 customers, including 85% of the Fortune 500®.

Requirements

  • 4+ years of hands-on ServiceNow implementation experience
  • Proven field consulting experience with ITSM, CSM, HRSD or FSM
  • Strong understanding of ITIL and service management processes
  • Experience with authentication methods (SSO, SAML), LDAP, and integration middleware
  • Integration experience with other third-party solutions
  • Familiarity with industry-specific workflows and challenges
  • CSA and CAD certifications are a minimum and ideally one or two CIS

Benefits

  • Competitive salary
  • Opportunity to work with innovative AI-enhanced technology
  • Inclusive work environment

Requirements Summary

4+ years ServiceNow experience is required, with a strong ITIL/service management background. Strong integration experience with third-party solutions is also necessary, along with a CSIA/CIS license