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ServiceNow
Sr ServiceNow Technology Consultant
Sr ServiceNow Technology Consultant at ServiceNow, Mexico City. Lead ITSM/CSM/FSM/HRSD implementations, workflows, APIs, automation. 4+ yrs experience required. Competitive benefits.
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Human Resources Service Delivery
IT Service Management
Incident Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 4, 2025
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers. We're looking for a Senior Technical Consultant to lead hands-on implementations of ServiceNow solutions.
Requirements
- Deliver hands-on configuration, customization, and integration of ServiceNow modules (ITSM, CSM, FSM, HRSD).
- Lead technical workshops and design sessions with clients across industries.
- Develop and implement workflows, forms, portals, and automation using Flow Designer, JavaScript, REST/SOAP APIs, and third-party integrations.
- Collaborate with Engagement Managers and stakeholders to define business requirements and translate them into technical deliverables.
- Draft and validate user stories, acceptance criteria, and testing strategies.
- Provide mentorship and code reviews for junior consultants.
- Conduct technical training and enablement sessions for client teams.
Benefits
- Competitive salary
- Health insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Requirements Summary
4+ years of hands-on ServiceNow implementation experience; preferably as the lead consultant of the engagement
