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Birlasoft Limited
Sr Technical Lead-App Development
Join Birlasoft Limited as a Sr Technical Lead in Pune. Leverage your 10-15 years of ServiceNow expertise in ITSM, HRSD, and portal development.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 9, 2025
This role is for a Senior Technical Lead in App Development within a software development environment. The position involves understanding customer business needs, designing solutions on the ServiceNow platform, creating user stories, and providing technical guidance. The ideal candidate will have experience in ITSM, HRSD, and portal development, and strong communication skills.
Requirements
- Expertise in understanding customer business needs and applying them to ServiceNow development.
- Experience in creating user stories and work break-down structures.
- Experience in ITSM, HRSD, and Portal development.
- Knowledge of Technical (LLD) Design Document creation and training.
- Strong Configuration skills with IT Service Management (ITSM) and project management.
- Experience in escalation management.
Requirements Summary
10-15 years of experience in ServiceNow application development. Bachelor's degree and 8 years of experience in ITSM, HRSD and Portal development. Strong technical skills and project management capabilities are essential
