ServiceNow

Sr. Workplace Services Program Manager

Join ServiceNow as a Sr. Workplace Services Program Manager in Waltham, MA. Lead strategic initiatives, optimize operations, and enhance employee experience using ServiceNow skills. Requires 10+ years in program management. Competitive salary and growth opportunities.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 8, 2025

We are seeking an experienced Strategic Program Manager to lead and oversee strategic initiatives within our Workplace Services organization. This role will be responsible for managing a diverse range of programs that improve the workplace environment, optimize operational efficiency, and enhance employee experience.

Requirements

  • Bachelor’s degree in Business Administration, Project Management, Architecture, Engineering, Facilities Management, Operations Management, or a related field.
  • PMP (Project Management Professional) certification or other relevant certifications is preferred.
  • 10+ years of experience in program management or project management, with at least 7 years of experience managing capital projects in a workplace services or facilities management setting.
  • Strong understanding of workplace services operations, including facilities management, office planning, employee services, sustainability, and health & safety.
  • Strong understanding of capital project management, including budgeting, scheduling, and vendor management.
  • Proven experience in managing large-scale, complex projects across multiple departments or teams.
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously with proven experience managing cross-functional programs and initiatives in a corporate or enterprise environment.
  • Excellent communication and interpersonal skills, with the ability to manage relationships with diverse stakeholders at all levels.

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

Requirements Summary

Bachelor’s degree in a relevant field and 10+ years of experience in program management, with a strong understanding of workplace services operations and capital project management