Staff Enterprise Engineer - IT Service Management

LinkedIn is seeking a Staff Enterprise Engineer to lead and transform their Service Management team within the Productivity Engineering Operations organization. This role focuses on optimizing employee-facing systems, driving automation, and ensuring effective observability and monitoring. It's a strategic, impactful position with a high-impact individual contributor focused on driving transformation and scalability for the Engineering teams across multiple functional areas.

Requirements

• Basic Qualifications
• 7+ years of experience in IT operations, service management, or related fields
• 5+ years of experience owning ITSM functionality in ServiceNow (or similar systems)
• 1+ years of leadership experience, including mentoring and team guidance
• Experience with systems reliability, observability, or automation initiatives
• Experience in IT service management frameworks (e.g., ITIL) and best practices

Benefits

• Employee Benefits