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ServiceNow
Staff Outbound Product Manager
Join ServiceNow in Santa Clara as a Staff Outbound Product Manager. Leverage ServiceNow skills to enhance customer success through workflows. 8+ years PM experience required. Benefits include health plans and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 22, 2025
ServiceNow is seeking a Staff Outbound Product Manager to join their Customer and Industries Workflows business unit. This role focuses on scaling by developing enablement content and driving customer success through workflows and task orchestration for service teams. The position reports to the Senior Manager of Outbound Product Management – Financial Services, Customer and Industry Workflows.
Requirements
- 8+ years of Product Management or related experience
- Deep experience with CRM or BPM applications
- Deep GTM experience
- Strong customer orientation
- Strong written and oral communication skills
- Excellent people and management skills
Benefits
- Health plans
- Flexible spending accounts
- 401(k) Plan
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
8+ years PM experience, strong CRM/BPM skills, and deep GTM. Customer orientation and strong communication skills are essential
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
163600-286300 USD/year