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ServiceNow
Staff Production Service Engineer
Join ServiceNow as a Staff Production Service Engineer in Berlin. Leverage your Linux and database skills to enhance automation and support global customers.
The Mothership
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Problem Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
August 19, 2025
ServiceNow is seeking a Staff Production Service Engineer to support German customers. This role involves delivering operational support, system administration, and automation enhancements within Linux environments. The engineer will need strong problem-solving, communication, and leadership skills to ensure a stable and scalable infrastructure while driving resolution of issues in both the US and global commercial environments.
Requirements
- Develop and improve automation processes.
- Maintain and manage database backups and restores.
- Troubleshoot system performance issues.
- Participate in root cause analysis and escalations.
- Implement and test new ServiceNow products.
Benefits
- Competitive salary
- Opportunities for professional development
- Collaborative work environment
Requirements Summary
6+ yrs system architecture experience; 6+ yrs experience with Linux & relational databases; strong performance analysis & database skills
