Subscription and Compliance Analytics Manager

ServiceNow is seeking a Subscription and Compliance Analytics Manager to monitor customer usage, drive revenue growth, and create a positive customer and sales experience.

Requirements

• Experience in leveraging AI into work processes, decision-making, or problem-solving.
• Fluency in business German, written and spoken
• MBA with minimum 6-8 years' strong experience in data analytics, operations, or similar roles, preferably in software industry
• Strong verbal and written communication and excellent presentation skills
• Significant experience of working with end customers
• Exposure to working cross-functionally with different teams and nationalities
• Ability to articulate complex concepts in a clear and concise manner
• Strong interpersonal skills with a penchant for problem solving
• Solid understanding of cloud application technologies and concepts
• Ability to work well with others, objectivity with excellent attention to detail
• Advanced skills using Excel, Word, PowerPoint, and Visio or similar products
• Strong analytics background: fluency in Excel and working with large data sets is a must, while exposure to BI Tools is preferred
• Willingness to assist wherever help is needed

Benefits

• Competitive salary and benefits package
• Opportunity to work with a global market leader in AI-enhanced technology
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Recognition and rewards for outstanding performance
• Comprehensive health and wellness program
• Employee assistance program
• Flexible work arrangements and work-life balance
• Access to cutting-edge technology and tools
• Opportunities to work on high-impact projects and initiatives
• Diverse and inclusive workplace culture
• Employee recognition and reward programs
• Comprehensive benefits package
• 401(k) matching program
• Employee stock purchase plan
• Professional development and training programs