Supervisor, Human Resources

JELD-WEN is seeking a Supervisor, Human Resources to lead and develop a team responsible for overseeing HR Shared Services operations. The role focuses on efficient HR service delivery, data compliance, process improvements, and ensuring a high-quality customer experience. This position acts as a liaison between HR, employees, and business units, driving continuous improvement and operational excellence.

Requirements

• Bachelor’s degree in human resources, business administration, or a related field.
• 4+ years of experience in HR operations or shared services, with at least 1–2 years in a supervisory or team lead role.
• Strong knowledge of HR processes, systems (e.g., Workday, SAP), and service delivery models.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience working in a fast-paced, service-oriented environment.
• Familiarity with case management tools and ticketing systems (e.g., ServiceNow) is a plus.

Benefits

• medical & dental
• generous leave policies
• retirement program
• competitive compensation
• investment in people