SAS

Systems Engineer

Join SAS in Pune as a Systems Engineer to enhance IaaS solutions using ServiceNow. Requires 3+ years in systems engineering. Enjoy a dynamic career with flexibility.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Catalog
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 23, 2025

SAS is a leader in data and AI, seeking a Systems Engineer to support internal customers in their corporate environment, design and implement infrastructure solutions, and maintain operational level agreements.

Requirements

  • Perform daily administration activities for all Infrastructure as a Service (IaaS) – Corporate domain Windows servers
  • Assists with the planning (implementation and ongoing usage/forecasting/trending), design, setup and troubleshooting of such items as Operating Systems, systems management software, security software, backup software, productivity applications.
  • Utilize trouble ticket system (ServiceNow) to address and resolve customer concerns.
  • Work on all Request Items, Catalog Tasks, Decomm Tasks/RITMs and Changes related to Corp Infra.
  • Interface with other SAS groups and departments to enhance the environment or resolve pending issues.
  • Maintaining knowledge of diverse infrastructure architecture, security policies and standards and consistently applying these practices.
  • Troubleshoot hardware, software, or performance problems.
  • Develop step-by-step documentation for system support tasks.
  • Technical Debt refreshes
  • Security updates
  • Instance and environment decommissions.
  • To work with the Compliance team for audit evidence, benchmarks, and other compliance requirements for our regulated hosting environments
  • Work with and configure Windows Updates for deployments and management

Benefits

  • Debt-free multi-billion-dollar organization
  • Dynamic, fulfilling career
  • Flexibility and world-class employee experience

Requirements Summary

3+ years of experience as a Senior Associate Information Systems Engineer in a heterogeneous, dynamic, customer-focused environment, with excellent troubleshooting skills on Windows Operating System and VMware