SAS is a leader in data and AI, seeking a Systems Engineer to support internal customers in their corporate environment, design and implement infrastructure solutions, and maintain operational level agreements.
Requirements
- Perform daily administration activities for all Infrastructure as a Service (IaaS) – Corporate domain Windows servers
- Assists with the planning (implementation and ongoing usage/forecasting/trending), design, setup and troubleshooting of such items as Operating Systems, systems management software, security software, backup software, productivity applications.
- Utilize trouble ticket system (ServiceNow) to address and resolve customer concerns.
- Work on all Request Items, Catalog Tasks, Decomm Tasks/RITMs and Changes related to Corp Infra.
- Interface with other SAS groups and departments to enhance the environment or resolve pending issues.
- Maintaining knowledge of diverse infrastructure architecture, security policies and standards and consistently applying these practices.
- Troubleshoot hardware, software, or performance problems.
- Develop step-by-step documentation for system support tasks.
- Technical Debt refreshes
- Security updates
- Instance and environment decommissions.
- To work with the Compliance team for audit evidence, benchmarks, and other compliance requirements for our regulated hosting environments
- Work with and configure Windows Updates for deployments and management
Benefits
- Debt-free multi-billion-dollar organization
- Dynamic, fulfilling career
- Flexibility and world-class employee experience