Systems Engineer

SAS is a leader in data and AI, seeking a Systems Engineer to support internal customers in their corporate environment, design and implement infrastructure solutions, and maintain operational level agreements.

Requirements

• Perform daily administration activities for all Infrastructure as a Service (IaaS) – Corporate domain Windows servers
• Assists with the planning (implementation and ongoing usage/forecasting/trending), design, setup and troubleshooting of such items as Operating Systems, systems management software, security software, backup software, productivity applications.
• Utilize trouble ticket system (ServiceNow) to address and resolve customer concerns.
• Work on all Request Items, Catalog Tasks, Decomm Tasks/RITMs and Changes related to Corp Infra.
• Interface with other SAS groups and departments to enhance the environment or resolve pending issues.
• Maintaining knowledge of diverse infrastructure architecture, security policies and standards and consistently applying these practices.
• Troubleshoot hardware, software, or performance problems.
• Develop step-by-step documentation for system support tasks.
• Technical Debt refreshes
• Security updates
• Instance and environment decommissions.
• To work with the Compliance team for audit evidence, benchmarks, and other compliance requirements for our regulated hosting environments
• Work with and configure Windows Updates for deployments and management

Benefits

• Debt-free multi-billion-dollar organization
• Dynamic, fulfilling career
• Flexibility and world-class employee experience