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NBCUniversal
TechEx IT Team Leader
Lead NBCUniversal's London IT support team. Manage operations, dashboards, team development & customer experience. 5+ IT support years, 2+ leadership experience required.
Direct Hire
Mid-Level
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
November 28, 2025
The TechEx IT Team Leader will oversee and support the daily operations of a dynamic IT support team within NBC Universal. This role is ideal for a proactive and solutions-oriented individual looking to take their first step into Leadership.
Requirements
- Daily Team Management & Support
- Dashboard Creation & Maintenance
- Workload Prioritization
- Team Development & Training
- Customer Experience & Communication
- Continuous Improvement & Innovation
Benefits
- Opportunity to take first step into leadership
- Flexibility for occasional out-of-hours support
- Commitment to continuous improvement
Requirements Summary
5+ years in IT support roles, with at least 2 years in a leadership or supervisory position
