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Leidos
Technical ITSM Specialist
Join Leidos as a Technical ITSM Specialist in Canberra. Leverage ServiceNow skills, manage IT services, and support ITIL 4 alignment. Competitive benefits!
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 1, 2025
We're looking for a Technical ITSM Specialist to join our End User Services team. You'll assist colleagues, manage knowledge articles, and ensure our IT services align with the ITIL 4 framework.
Requirements
- ITIL 4 Foundation certified or equivalent understanding
- Proficiency in using ITSM tools such as Ivanti or ServiceNow
- Strong hands-on experience supporting enterprise desktop and mobile platforms in an ITIL-aligned environment
Benefits
- Family-friendly certified workplace
- Flexible work environment
- Opportunities for career growth and development
- Competitive pay and benefits package
Requirements Summary
ITIL 4 certified, ITSM tool proficiency, and hands-on experience with enterprise desktop and mobile platforms
