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Birlasoft Limited
Technical Lead-Cloud & Infra Engg
Join Birlasoft as a Technical Lead in Noida, specializing in ServiceNow development. Lead ITSM and HRSD solutions, requiring 6-8 years of experience.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 25, 2025
Birlasoft is seeking an experienced ServiceNow Developer to lead the design, development, and customization of the ServiceNow platform, streamlining business workflows and IT operations. They emphasize a consultative and design thinking approach, prioritizing customer efficiency and innovation.
Requirements
- Expertise in understanding the customer business need and deciphering it for technical development in ServiceNow
- Specialization in designing solutions on the ServiceNow platform based on the customer need
- Experience in creating user stories or work breakdown structures
- Experience in ITSM, HRSD and Portal development and design
- Experience in tracking work items and reporting progress
- Experience in handling escalations and project stakeholders
- Requirement gathering for ServiceNow implementation
- Technical Design Documents and Training Materials
Requirements Summary
Bachelor’s degree in computer science or related field. 6-8 years of ServiceNow development experience. Experience in ITSM, HRSD development
