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Technical lead manager, corporate IT

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Asset Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Software Asset Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Software Asset Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 12, 2025

We're seeking an IT Director/TLM Lead to architect and scale our technology infrastructure for a rapidly growing AI company. This role combines strategic leadership with hands-on technical expertise, focusing on performance, cost optimization, and operational excellence, while supporting our unique AI-powered infrastructure.

Requirements

  • 10+ years in IT leadership
  • 5+ years in director-level roles
  • Proven experience scaling IT operations in high-growth companies
  • Expertise in enterprise IT architecture and service delivery
  • Track record managing $10M+ IT budgets
  • Strong background in AI/ML companies
  • Expert knowledge of ITSM platforms
  • Experience with endpoint management tools
  • Experience with software asset management
  • Understanding of AI/ML tools
  • Knowledge of identity providers and access management
  • Familiarity with procurement and vendor management
  • Demonstrated ability to reduce IT costs
  • Track record of achieving 95%+ employee satisfaction scores
  • Experience implementing IT automation

Benefits

  • Generous PTO
  • Comprehensive medical and dental insurance
  • Paid parental leave
  • Fertility and family planning support
  • Early-detection cancer testing
  • Competitive pension scheme
  • Company stock options
  • Home office setup stipend
  • Wellness stipend
  • Learning and development stipend
  • Company-wide off-sites

Requirements Summary

10+ years in IT leadership, 5+ years in director roles. Expertise in IT architecture, service delivery, and budget management. Strong automation and stakeholder management skills