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ServiceNow
Technical Solution Architect - CRM
ServiceNow Technical Solution Architect - CRM role in Singapore. 10+ yrs required. Expert in ServiceNow CRM apps, customer implementations, architectural advisory, configuration/coding across telecom, banking, healthcare, retail, manufacturing, government sectors.
The Mothership
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 4, 2025
ServiceNow is seeking a driven Solution Architect to support customers in adopting, renewing, and maximizing their value from their ServiceNow investment. The Solution Architect will provide expertise to customers and leverage the CRM applications and knowledge of ServiceNow across Industry applications.
Requirements
- 10+ years of experience in customer-facing implementation / delivery roles such as Solution Architect, Technical Consultant &/or former developer
- 10+ years in the CRM technology industry space
- Deep domain knowledge in Customer Relationship Management
- Industry domain expertise in Telecommunications, Banking/Financial Services, Healthcare, Retail, Manufacturing, Government, Field Services, etc.
- Ability to do ServiceNow deep architectural advisory work and configuration/coding
- Excellent verbal and written communication skills, including the ability to chair sessions and host webinars
- Must be able to travel up to 35% annually
Requirements Summary
10+ years of experience in customer-facing implementation / delivery roles, deep domain knowledge in Customer Relationship Management, and ability to do ServiceNow deep architectural advisory work and configuration/coding
