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ServiceNow
Technical Support Engineer - Automation
Join ServiceNow in Heredia as a Technical Support Engineer - Automation. Leverage your ServiceNow skills to troubleshoot issues and support customers. Bachelor's required.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 6, 2025
ServiceNow is seeking a Technical Support Engineer - Automation to join their team. The ideal candidate will have a bachelor's degree in computer science and 2+ years of related experience, as well as fluency in Portuguese, Spanish, and English. The role involves troubleshooting complex technical issues, working with AI-powered tools, and supporting a growing base of ServiceNow customers.
Requirements
- Bachelor's degree in computer science or related field (or equivalent degree and experience)
- 2+ years of related experience within either application technical support or software development environment
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Benefits
- Generous earning potential
- Chance to expand role in the company as it grows
- Opportunity to work with AI-powered tools and support a growing base of ServiceNow customers
Requirements Summary
Bachelor's degree in computer science, 2+ years of experience, fluency in Portuguese, Spanish, and English
