.svg)
Brookfield Asset Management
Technical Support Specialist
Technical Support Specialist at Brookfield Asset Management, London. Provide deskside/remote support using ServiceNow ticketing. Requires 3-6 years IT experience, degree, strong customer service, cybersecurity awareness.
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 11, 2025
The Deskside Support Specialist serves as the face of Technology Services, providing first-line deskside and remote support to Brookfield end users.
Requirements
- 3-6 years of relevant IT support experience
- Bachelor's degree in computer science, Information Technology, or related field, or equivalent combination of education, certifications, and experience
- Experience in the financial services industry is preferred; front-office support is a plus
- Strong customer service and relationship management skills
- Experience working with third-party service providers and ticketing systems (e.g., ServiceNow)
- Strong awareness and commitment to cybersecurity best practices
Benefits
- Company Description Summary: Brookfield has a unique and dynamic culture.
- Employee relocation assistance not mentioned
- Employee relocation sponsorship not mentioned
Requirements Summary
3-6 years of experience in IT support and a Bachelor's degree in computer science or related field
