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CSG
Telecom - Business Analyst
Telecom Business Analyst at CSG (Kuala Lumpur). Configure CPQ/Order Management systems. 3-7 yrs BA exp, ServiceNow/config systems expertise required. Hybrid work, healthcare, PTO.
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 9, 2025
The Business Analyst will workshop & manage customer requirements, define functional specifications, and directly configure the CSG CPQ and Order Management system. The role requires a deep understanding of telecommunications markets, products, sales, delivery, and operations.
Requirements
- 3-7 years of experience as a business analyst
- Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.)
- English Proficiency in a business environment
Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
Requirements Summary
3-7 years of experience as a business analyst, hands-on experience with configuration driven systems, and English proficiency in a business environment
