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Deutsche Telekom IT Solutions
Transition Manager (REF4673G)
Transition Manager at Deutsche Telekom IT Solutions in Budapest. Lead service transitions using ServiceNow, ITIL, and project management skills. B2 German/English required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 24, 2025
Deutsche Telekom IT Solutions is seeking a Transition Manager to oversee the successful transition of services and processes into stable operations. The role focuses on ensuring effective service delivery, minimizing risks, and maintaining service quality throughout the transition lifecycle. Strong leadership, stakeholder management, and organizational skills are essential.
Requirements
- Strong German & English language knowledge (at least B2)
- Bachelor’s degree in Business, IT, Project Management, or a related field
- 5+ years of experience in service transition, project/program management, or IT service management
- Strong knowledge of ITIL framework, particularly the Service Transition and Service Operation phases
- Proven track record in managing large-scale transitions
- Excellent stakeholder management and communication skills
- Strong organizational and problem-solving skills
- Proficiency in project management tools (MS Project, Jira, ServiceNow, or equivalent)
Requirements Summary
Bachelor's degree in related field, 5+ years in transition management, and ITIL v4 certification are required. Strong English & German language is necessary. Proficiency in ITIL, project management tools and stakeholder management are key
