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ServiceNow
UX Sr Technical Consultant, Platform
Join ServiceNow in Dallas as a UX Sr Technical Consultant. Leverage 5+ years of ServiceNow expertise, CSA certification, and JavaScript skills to enhance user experiences. Enjoy competitive salary, health benefits, and flexible work arrangements.
The Mothership
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
September 19, 2025
The Customer Excellence Group (CEG) at ServiceNow is seeking a Technical Consultant to build and drive customer adoption of their platform. This role involves designing and validating user experiences, leading design workshops, and collaborating with customers and internal teams to deliver measurable results. It's a functional and technical expert role requiring a passion for human needs and business impact, ideally with a background in JavaScript or another web development skillset.
Requirements
- At least 5 years of configuration or development experience on ServiceNow
- Experience with ServiceNow Platform GenAI capabilities leveraging Now Assist
- Current ServiceNow System Administrator (CSA) Certification
- Demonstrated ability to influence and consult in complex customer environments
- Experience with common JavaScript frameworks (AngularJS, React, etc.)
- Strong interpersonal skills, customer-centric attitude
- Team player and team builder
Benefits
- Competitive Salary
- Comprehensive Health Insurance
- Paid Time Off
- Flexible Work Arrangements
Requirements Summary
5+ years ServiceNow configuration/dev exp. CSA cert. JavaScript/AngularJS/React skills. UX/design background
