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MUFG
Vice President, IAM Operations Manager
VP IAM Operations Manager at MUFG (Singapore). Lead enterprise access management using ServiceNow ITSM. Requires 8yrs IAM/security ops, 3yrs leadership, ITIL expertise, PAM tools knowledge.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Problem Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 29, 2025
We're looking for a Vice President, IAM Operations Manager to oversee day-to-day IAM services and ensure secure, compliant, and efficient access management across the enterprise.
Requirements
- 8 years of experience in IAM/security operations, with minimum 3 years in a leadership role
- Experience in ITSM/ITIL with experience managing SLAs/SLTs, incident management, problem management, and service delivery
- Experience in IAM/PAM tools (e.g., CyberArk, Oracle IAM, Azure AD)
- Familiarity with service monitoring and reporting tools (e.g., ServiceNow, Remedy)
- Strong leadership, stakeholder engagement, and continuous improvement mindset
- Analytical skills to identify trends, root causes, and areas for improvement
- Ability to work in a high-pressure environment
- Bachelor’s degree in computer science or related field
Benefits
- Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer
- MUFG is committed to hiring based on merit and organisational fit, regardless of race, religion or gender
Requirements Summary
8 years of experience in IAM/security operations, leadership experience, and ITSM/ITIL skills required
